Privacy Policy

At FastConvert.co, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data and uploaded files.

Data Controller

The service is operated by Maxim Alexandrovich Ilyin (“we”, “us”, “our”).
 For any privacy-related inquiries, please contact: support@fastconvert.co

Information We Collect

Free Service Users

We do not collect personally identifiable information (PII) from users of the free service.

However, we collect limited technical data:

• IP address (stored for 90 days)
• File types (input/output)
• Conversion status (success/error)

Future Paid Subscription Users

If/when we launch a paid plan, we will collect:

• Email address
• Subscription and account details
• Payment data (processed securely via Stripe — we never store full card details)

File Handling and Storage

• We do not read, analyze, or share your files.
• Files are stored temporarily and deleted automatically after 6 hours.
• Users can manually delete their files earlier if desired.
• Currently, all files are stored on our primary server in the EU.

Legal Basis for Processing

We process data under the following legal bases:

• Contractual necessity: for providing future paid services
• Legitimate interest: for preventing fraud, improving performance, and ensuring service security

International Data Transfers

User data, including from the EEA, may be transferred to countries such as the USA. We use Standard Contractual Clauses (SCCs) and other safeguards to ensure GDPR-compliant protection.

Security Measures

We take appropriate measures to protect your data:

• All communications are encrypted via SSL/TLS
• Files are stored in secure, access-restricted environments
• Only authorized personnel may access stored data

Payments and Subscriptions

For future paid plans:

• Payments will be processed via Stripe
• Stripe is the Data Controller for payment information
• We store only the last 4 digits of your card for reference

Cookies, Analytics, and Advertising

We use cookies and similar technologies to enhance the user experience:

• Session cookies: maintain your session state
• Analytics cookies: we use Yandex.Metrica to collect anonymized usage data
• Advertising cookies: for personalized ads via Google AdSense

Cookie lifespan: Up to 12 months, or until manually deleted by the user.
You can manage cookies in your browser settings.

User Rights Under GDPR

If you're located in the EEA, you have the right to:

• Access your data
• Rectify inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us: support@fastconvert.co

Data Retention

• Personal data: kept up to 3 years after account inactivity
• Transaction data: kept for 6 years to meet legal obligations
• Technical logs (e.g. IP): stored for 90 days

Protection of Minors

Our service is not intended for children under 13.
Users under 18 may require parental or guardian consent to access paid features.

Account Deletion and Data Removal

When account creation is introduced:

• Users will be able to delete their account and all related data
• Uploaded files can be deleted manually or will be removed automatically after 6 hours

Governing Law and Jurisdiction

This policy is governed by the laws of Thailand, where FastConvert.co is currently operated.
Any disputes will be resolved exclusively in the courts of Thailand.

Updates to This Policy

We may update this Privacy Policy from time to time.
Significant changes will be notified by email or on our website.
Please review this page periodically to stay informed.

By continuing to use FastConvert.co, you agree to the terms outlined in this Privacy Policy.