Question 1

What file formats do you support?

Accepted Answer

We support hundreds of formats including documents (PDF, DOCX, TXT), images (JPG, PNG, SVG, WebP), videos (MP4, AVI, MOV), audio files (MP3, WAV, OGG), archives (ZIP, RAR), eBooks (EPUB, MOBI), and more.

Question 2

Do I need to install any software?

Accepted Answer

No. FastConvert works entirely in your browser. All you need is an internet connection and a file to convert.

Question 3

How much does it cost to use FastConvert?

Accepted Answer

The service is completely free for all users. No subscription or registration is required.

Question 4

Are there any file size limits?

Accepted Answer

The maximum upload size is 2,5 GB per file.

Question 5

How long are my files stored?

Accepted Answer

Files are stored on the server for up to 6 hours after conversion and then automatically deleted.

Question 6

Is FastConvert secure?

Accepted Answer

We use encryption during file transfer and storage. Your data is deleted automatically and is not accessible to third parties.

Question 7

Can I use FastConvert for commercial purposes?

Accepted Answer

Yes, you can use the service for both personal and commercial needs.

Question 8

I want to suggest a new format — where can I do that?

Accepted Answer

Feel free to contact us at support@fastconvert.co and we’ll gladly review your request.

Question 9

Where can I get help?

Accepted Answer

If you need assistance, contact us by email at support@fastconvert.co.

Frequently Asked Questions